July 2021
I have the same issue - I bought box version of the pack yasterday in very popular store and didnt get the bonus content after redeeming my game code.
July 2021
The fact that there are 2 different kinds of versions in Origin is just shady.
I'm pretty sure that if EA really wanted to fix this and give everyone their code they would have done it by now.
I read through so many tweets and all of them stated that it doesn't matter where you get your key from, as long as you redeem the CL code you will get the bonus content. Which apparently is not the case all of a sudden and there is a "regular version" according to support. This is just absolutely messed up, there shouldn't be 2 different versions.
I honestly don't think EA wants to resolve this at all and are just keeping quiet about it, we haven't also heard from Kent the Community Manager on this post for hours as well...
July 2021
Same issue. Purchased elsewhere and key added to origin. I have 2 different packs listed in Origin one wants me to buy it the other one I own.
July 2021
I buy Cottage living from games link and I don't get any bonus items, I am disappointed for this are the sims team they say true or lie I wish we get items before 2 September
July 2021
Its soo messed up. Did not get the bonus as well. If there are 2 versions they should have said it from the beginning. Also the said in the live stream that amazon is ok as well as a retailer. Im soooooo dissapointed.
July 2021
Hey,
so I got the new pack country living given and was really looking forward for the bonus contend. But I dont have them. There are numerous tweet which say that it doesnt matter where the pack is bought. Its really shady to do two versions without telling everyone and doing the opposite.
Hope this gets fixed and everyone else and I will get the bonus items as it was stated from the beginning
July 2021
July 2021
July 2021
Yeah same. Now I see two different versions. Once again free bonus made too complicated
July 2021
Bought a EP on mail.ru. there's two types of EP in my origin. I don't have a bonus content either. It's just a shame!
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