TS4 Requested removal

[EA_Solaire]

@Sarajuku 

Your DLC will not need to be removed or re-purchased, the language of your game is based on the region of the base game only. 

[Sarajuku]

@EA_Solaire 

I'm aware of the of the fact that DLCs ajust to language, but when the base game gets removed, do the DLCs also get removed, upon removal of the base game if staff removes it??

[EA_Solaire]

@Sarajuku 

No, you would not lose access to any DLC if you get a different region version of the base game added to your account. 

[Sarajuku]

Tysmmm! Ur rlly so helpful 

[EA_Solaire]

@Sarajuku 

Always happy to help, feel free to reach out anytime  

[LTasare]

@EA_Solaire Hello, I would also like to have the basic game removed from my Sims 4 library, so only the one with only three languages to choose from. Thank you for your help. I hadn't addressed it before, but it would have been nice to have it clearer.

[weronikadajcz]

@Sarajuku Hello
Did you ever get an answer about the DLC and what to do overall. I have the same issue.

[EA_Solaire]

Hi @weronikadajcz & @LTasare,

If your game language is currently incorrect, the live support team can take a look with you and make sure you get the correct version added to your account. This isn't something we'd be able to do here on AHQ since we don't have access to your specific account details.

Go ahead and get in contact with live support from the help site here- be sure you also attach this conversation when reaching out there so the team has something to reference. Give me a shout if you have any issues contact live support! 

[zelthier]

@puzzlezaddict wrote:

@aleksandra_now1  There's no way to change the language of a game within the EA App.  The instructions you've found are for Origin, so the simplest workaround is to install Origin and change the language there.  Then you can go back to using the EA App if you prefer.

You can have the App and Origin installed on the same computer, you just can't run them both at the same time.  If you get an error when trying to install or open Origin, simply restart your computer and try again.

---

Now you can't use origin anymore and this issue still stands. Already installed games are still keeping the language, but if you install new ones the game gets installed in what ever language the EA app is set at, but what languages the EA app have is also very limited, Swedish can't be selected. I want The SIms 4 to be in Swedish and now currently it's not possible if you didn't install it before we were forced to switch to EA app.

Please EA if you're going to replace something don't replace it with something that has less features!! You're only annoying people.

[tomkow2014]

@zelthier I have my EA App set to English but can only install games in Polish. This is really annoying, i don't see a reason why they would restrict that. It was possible with Origin.