[FAQ] Why don't my expansion packs transfer between platforms?

by jadecapybara
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Original Post

Can You Link XBOX One Purchases To The EA App To Use Them On PC?

★★ Newbie

I got the sims 4 on my pc, have been modding it, but i played it on my xbox before then, and i bought mutliple expansion packs and game packs and would like to use them on pc, is this possible? i have already linked the xbox to my pc.

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Re: Can You Link XBOX One Purchases To The EA App To Use Them On PC?

Champion
@5d05df9f15bc97f0 Hi there, no this isn't possible unfortunately as it's a completely different product if it's for console. It's not compatible with PC.
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Message 402 of 409 (145 Views)

i bought dlc packs for sims on my ps5 how do i get i on my laptop

★★★ Newbie

Hi i bought dlc packs for the sims on PS5 how do i get it on m laptop 

Message 403 of 409 (125 Views)

Re: i bought dlc packs for sims on my ps5 how do i get i on my laptop

★★ Novice

Unfortunately you can't, I play on xbox and I'm stuck on console too. You would have to buy them all over again onto your laptop. I have every pack on my xbox and I would love to transfer my packs over to my laptop but I cannot afford to buy every pack all over again. There is no point to I'm stuck on console, not by choice🤦🏽‍♀️

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Re: Why don't my expansion packs transfer between platforms

★★★ Newbie

My problem is not between platforms but all my packs, stuff, kits; nothing transferred from Origin to EA. I have a laptop with Windows 10. I have packs up to Cottage Living.

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Re: Why don't my expansion packs transfer between platforms

Champion
@2rvil580304c here's some advice that may help. You don't need to buy your content again and it's a different issue to the one on this particular thread.

Check out the advice here:
https://answers.ea.com/t5/PC/READ-FIRST-Sims-4-EA-App-missing-packs-can-t-install-launch/m-p/1213680...

If the link doesn't help we have PC Technical assistance here:
https://answers.ea.com/t5/PC/bd-p/The-Sims-4

Good luck!
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+XP for helpful answers from fellow players.
Accept as Solution helps others find the answer.
Message 406 of 409 (96 Views)

Re: Why don't my expansion packs transfer between platforms

★★★ Newbie
@simsplayer818 thank you
Message 407 of 409 (85 Views)

Sims 4 packs not saying owned after bought

★★★ Newbie

I played the sims 4 on my xbox one and had bought packs and things for it but recently I got a pc and when I signed in it says I don't own any packs. Why is that?

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Re: Sims 4 packs not saying owned after bought

Champion
@GodlyYeet12 It's because the console and PC versions of the game are different products. They are not compatible or transferable unfortunately. But the base game itself is free.
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I don't work for EA. I'm a Volunteer.
+XP for helpful answers from fellow players.
Accept as Solution helps others find the answer.
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