Error when submitting Spark'd Challenge Storyteller video

by dursi01
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Original Post

Re: Cannot submit Spark'd Challenge Storyteller video

★★★ Novice
@peafrogsims Fantastic thank you. We have just sent our entry in too. Have a great day.
Message 11 of 34 (981 Views)

Re: Cannot submit Spark'd Challenge Storyteller video

★★★ Newbie

I've been working on mine for like the past two weeks (had to learn how to edit videos) and now I've been trying to submit it for the past two hours. Heck I actually had an anxiety attack and cried bc I'm at this point 95% sure EA won't be able to fix this problem in time Standard smile What a time to be alive

Message 12 of 34 (936 Views)

Re: Cannot submit Spark'd Challenge Storyteller video

★★★★★ Novice

I'm so sorry this has happened to you. I understand completely -- just finished mine and I am also having the same issue. Hopefully this can be fixed, or there can be an exception for folks who finished before the deadline but were unable to submit due to this error.

Message 13 of 34 (925 Views)

Re: Cannot submit Spark'd Challenge Storyteller video

[ Edited ]
★★★★★ Novice

Same! The deadline is a few hours away in my time and I can't submit my entry and I worked very hard on it.

Message 14 of 34 (924 Views)

Re: Cannot submit Spark'd Challenge Storyteller video

★★★★★ Novice

I have the same issue! SOOO SADDD!! I tweeted at the sims, you should too.

Message 15 of 34 (916 Views)
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Re: Cannot submit Spark'd Challenge Storyteller video

★★★★★ Novice

I've just tweeted at EAHelp -- hopefully they will be able to help us out. I'll post any updates should the issue get fixed and/or someone gets in contact with me. Still a few hours left. Fingers crossed, y'all!

Message 16 of 34 (860 Views)

Re: Cannot submit Spark'd Challenge Storyteller video

★★★★★ Novice

Fingers are crossed!

Message 17 of 34 (850 Views)

Re: Cannot submit Spark'd Challenge Storyteller video

★★★★★ Newbie

Not working for me and the deadline is in half an hour!!

Message 18 of 34 (674 Views)

Re: Cannot submit Spark'd Challenge Storyteller video

★★★★★ Novice

So sorry you are having the same issue. I've been retrying and refreshing everything for a couple hours now, but still no luck in submitting or getting in contact with anyone. I'm hoping that when business hours resume our issue will be noted and addressed.

Message 19 of 34 (664 Views)

Re: Cannot submit Spark'd Challenge Storyteller video

★★★★★ Novice

I really hope your right Frown...

Message 20 of 34 (642 Views)
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