Unable to hire additional vets for my vet clinic [ Edited ]

[missagatha]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, City Living, Get Together, Get to Work, Parenthood, Vampires, Dine Out, Outdoor Retreat, Bowling, Vintage Glamour, Digital Deluxe updgrade
Steps: How can we find the bug ourselves? It happens when I have a vet clinic and am attempting to hire additional vets under Mange Vet Clinic. I have tried to hire employees while the clinic is open, before I open, and after I close with the same result.
What happens when the bug occurs? The Additional Vet#1 and Additional Vet#2 vet clinic perks do not work. I have purchased both of them - when I hover over the shopping cart in the vet perk UI, it tells me that I have already purchased them. However, when I try to hire a 2nd vet, nothing happens when I select a vet from the list of people available to hrie. When I hover over the slot at the top where their picture would be, it shows a lock and it says that I need to purchase Additional Vet#1 perk in order to hire another vet.
What do you expect to see? I should be able to hire three total additional veterinarians to work in my clinic, instead of just the one that is unlocked by owning a vet clinic.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No 

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In this screenshot, you can see that I have purchased the Additional Vet #1 perk.

However, when I go to Manage Employees, the second slot is locked and it says that I need to purchase Additional Employee Slot perk. When I click on the Sims below that are available for hire, nothing happens. 

[crinrict]

Hi @missagatha

I had no issues with this when I tried this on my own game.

At what point did you remove your mods ? Before or after you bought the perk ?

[missagatha]

I removed the mods after - I actually didn't even realize that I had a mod, it was resource.cfg and I have no idea what it was for or when I downloaded it. I tried hiring the vet again after removing it and got the same result. 

[crinrict]

the resource.cfg isn't a mod. It's just a file you need for the mods to work.

Could you try selling your clinic (backup your save beforehand as this is for testing) and then rebuy. You will need to get the perks and hire them again but maybe it works the second time ?

[missagatha]

Hi Crin, 

I tried selling and re-buying the clinic as suggested - all of my vet perk points were still there, so I didn't get to try purchasing the perks again. I then tried selling the clinic and purchasing a completely different one, and the same thing happened. I'm going to try uninstalling and reinstalling and if that doesn't work my backup plan is to go to the love festival and find somebody who looks like they want to be a vet for free  Thank you for your help!

[crinrict]

If this doesn't help,  would you be willing to share your save with me ?

If so, please zip your saves folder and upload it somewhere like dropbox, mediafire, googledrive or OneDrive and PM me the link.

[crinrict]

Giving this a nudge above the bookmark

[crinrict]

Tagging @missagatha for further feedback

[crinrict]

Moved to general issue for troubleshooting and more info.

[dianebursack]

Apologies, life has gotten crazy and I haven’t had much time to play lately - hopefully I will be able to go back soon and find the issue magically fixed!