[CLOSED] Happy Home Login Event not appearing - Event over

by crinrict
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Original Post

sims 4 daily login event

★★★ Newbie

im in england and i still dont have the daily login bunny pop-up for the  sims 4 and its june 14th

Message 31 of 73 (1,352 Views)

Re: Happy Login Event not appearing (Past June 13th)

★★ Apprentice

My Main menu also has the Step 1. Step 2 and Step 3 tiles, I also have the ad for Eco Lifestyle and I own it Still no freezer bunny tile.

Message 32 of 73 (1,401 Views)
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Re: Happy Login Event not appearing (Past June 13th)

★ Apprentice

The step 1, step 2, step 3 tiles are exactly what I see on the main screen as well. 

Message 33 of 73 (1,379 Views)
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Re: Happy Login Event not appearing (Past June 13th)

★ Novice

 

  1. What platform are you playing on PC EA app
  2. What's your game version ? 1.107.151.1020 DX9
  3. What language is your game ? English
  4. What country are you in ? Australia
  5. Do you have the freezer bunny tile Nope
  6. Any mods/cc in your game ? Not anymore
  7. 8454a89e-c838-43c6-891e-08882b02707d

I've followed all the troubleshooting steps and restarted my computer and still have nothing.

 

My main menu currently has the welcome tile, made by simmers like you tile, play nice? nah tile, exiting new hair colours tile, game update whats new tile, seasons of love tile, and that's it.

Message 34 of 73 (1,355 Views)
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Re: June 13th and I still do not have access to Happy Home Event

[ Edited ]
Hero

@ChewableChain Could you please provide the info asked in the first post.

 

@Smelsie Could you run a EA app error report and post the id here. See first post for instructions.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 35 of 73 (1,313 Views)
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Re: Happy Login Event not appearing (Past June 13th)

★★★ Newbie

What platform are you playing ?
PC EA app

 

What's your game version ?
1.107.151.1020 DX9

 

What language is your game ?
Dutch

 

What country are you in ?
The Netherlands

 

Do you have the freezer bunny tile ?
No

 

Any mods/cc in your game ?
No

 

For EA app: Please provide the EA app Error report number: 1dcaa892-5b24-46f4-81b5-3b180a8d342f

 

So far I have (in this order)

- Removed mods

- Ran the EA App Recovery: Menu > Help > App Recovery

- Deleted the cache files

- Repaired the game

- Ran the EA Error report

Message 36 of 73 (1,279 Views)
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Re: Happy Login Event not appearing (Past June 13th)

★★★ Newbie

1. Xbox Series X

2. 1.93.6.2310

3. English

4. US

5. No freezer bunny tile

6. No mods and cc on console obviously

7. Do... do console players need the ea app to get the event? I have no pc for that... though I have linked my ea account and xbox of course...

 

I also only see the three tutorial videos on my main menu, they have always been there despite playing for years and turning guidance system off.

Message 37 of 73 (1,255 Views)
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Re: Happy Login Event not appearing (Past June 13th)

Hero
@yunas_shadow No, posting the rest is fine. Thanks.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 38 of 73 (1,238 Views)
0

Re: Happy Login Event not appearing (Past June 13th)

[ Edited ]
Community Manager

Hey all, 

 

We believe we've located the issue that is preventing the Happy at Home login event from displaying correctly for the players in this thread.

 

At this time we're engaged with several teams to resolve the issue, while I don't have an ETA on a fix to share as of yet, I'll share any updates I get here. 

 

Thanks!

 

Update: This issue should be resolved for everyone as of June 14. Thanks all! 

EACade
Message 39 of 73 (4,116 Views)

Re: Happy Login Event not appearing (Past June 13th)

★★★ Newbie

1. PC EA app
2. Version 1.107.151.1020 DX9
3. English
4. The Netherlands
5. No freezer bunny tile
6. No mods/cc
7. 71350756-d495-4a24-87e2-1f347561f5a7

 

Not a very happy Happy Log in Event Frown

Message 40 of 73 (1,218 Views)
0
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