[CLOSED] Happy Home Login Event not appearing - Event over

by crinrict
Reply

Original Post

Re: Happy Home Login Event not appearing on Main Menu

★ Guide

Ok, thank you. I will try to repair the game since I have already tried the rest.

 

Here is the info:

 

1. Playing on PC EA
2. Game version : 1.107.151.1020
3. Language : french
4. France
5. No freezer bunny tile
6. No mods or cc

7. ?

Message 11 of 73 (1,003 Views)
0

Re: Happy Home Login Event not appearing on Main Menu

Community Manager

@mimilu04 wrote:

Ok, thank you. I will try to repair the game since I have already tried the rest.

 

Here is the info:

 

1. Playing on PC EA
2. Game version : 1.107.151.1020
3. Language : french
4. France
5. No freezer bunny tile
6. No mods or cc

7. ?


You can get the EA Error Reporter ID by following the steps here

EACade
Message 12 of 73 (1,001 Views)
0

Re: Happy Login Event not appearing (Past June 13th)

★★★★ Novice

Alright, this is my absolute last ditch effort to try and get this godforsaken event to work. Here's the info requested in the main post:

 

Playing on PC - Version 1.107.151.1020.

 

Game is set to English, country is United States.

 

I do not have the freezer bunny tile.

 

I have no files whatsoever in the mod folder itself, and mods are disabled in the game options as well.

 

I don’t have an error report number because this is also not working, it just endlessly loops to ‘send’ and then I get an error after about 20 seconds.

Message 13 of 73 (920 Views)

Re: Happy Home Login Event not appearing on Main Menu

★ Guide
@EA_Cade. Yes, sorry I had an error message generating the report the first few tries, but it finally worked.
7. Ea error reporter ID : 947dc6d2-8768-495d-8a60-f3a301709483
Message 14 of 73 (914 Views)

Re: Happy Login Event not appearing (Past June 13th)

Community Manager

@Monophony wrote:

Alright, this is my absolute last ditch effort to try and get this godforsaken event to work. Here's the info requested in the main post:

 

Playing on PC - Version 1.107.151.1020.

 

Game is set to English, country is United States.

 

I do not have the freezer bunny tile.

 

I have no files whatsoever in the mod folder itself, and mods are disabled in the game options as well.

 

I don’t have an error report number because this is also not working, it just endlessly loops to ‘send’ and then I get an error after about 20 seconds.


Are you able to force the EA app to update via the steps here and then give it a shot please? 

EACade
Message 15 of 73 (904 Views)
0

Re: Happy Login Event not appearing (Past June 13th)

★★★ Novice
  1. What platform are you playing on? - Windows 10, EA App
  2. What's your game version? - 1.107.151.1020 DX9
  3. What language is your game? English
  4. What country are you in? UK
  5. Do you have the freezer bunny tile? - No
  6. Any mods/cc in your game? - None
  7. EA app report ID: b4a5f40d-7c52-4e40-99ea-7d21a7392ca8

Extra detail: At the main menu in game, I only have 3 tutorial videos "How to Create Sims, Choose a World, Create your house" which have always been there despite over 1.7k hours gameplay. This is where the freezer bunny tile should be.

Message 16 of 73 (870 Views)

Re: Happy Home Login Event not appearing on Main Menu

★ Guide

Repairing the game did not help.

Message 17 of 73 (864 Views)
0

Re: Happy Login Event not appearing (Past June 13th)

★★★ Newbie

1. EA app on PC - windows 10
2. Game version : 1.107.151.1020 DX9
3. English
4. USA
5. No freezer bunny tile
6. I've removed them
7. 335a1a82-9893-4ea9-919c-94d647cb3118

Message 18 of 73 (860 Views)
0

Re: Happy Login Event not appearing (Past June 13th)

★★ Apprentice

EA App Playing on PC windows

Game Version 1.107.151.1020 DX9

English

USA

No Freezer Bunny Tile

No Mods, I removed them

I keep getting an error trying to run the EA App Error Reporter

I have done the App Recovery

 

Message 19 of 73 (781 Views)

Re: Happy Login Event not appearing (Past June 13th)

Community Manager

@Sara1010p wrote:

EA App Playing on PC windows

Game Version 1.107.151.1020 DX9

English

USA

No Freezer Bunny Tile

No Mods, I removed them

I keep getting an error trying to run the EA App Error Reporter

I have done the App Recovery

 


Heya @Sara1010p 

 

Are you able to force the EA app to update via the steps here and then give the EA Error Reporter another shot please? 

EACade
Message 20 of 73 (778 Views)
0
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