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report a bug

by 5qn6d54gtt38
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report a bug

[ Edited ]
★★★★ Novice

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 8
OS Version 13.1.1.255226/13.1.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004500977836
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I’ll send a picture
What do you expect to see? Move in option
Connection Type Mobile
Please select your region North America
Country United States
Additional feedback I’m having trouble moving in a sim I started a relationship with . We reach level 8 in the relationship now we’re married . But it keep saying no room in household I have 4 bedrooms so how is it no space ?

None 

Message 1 of 51 (654 Views)

Accepted Solution

Re: report a bug

Champion

Hi @5qn6d54gtt38 

The household is the number of active Sims you have. You need to retire an active Sim in order to make room for another one.

The message doesn't refer to an empty room in your house but to an empty Sim slot in your household. 😊



If this message helped you, please click the XP button. If it answered your question, please Accept as a solution. Thanks!


Si mi mensaje te ha ayudado, por favor haz clic en el botón de XP. Si he respondido tu pregunta, por favor Acepta como solución. ¡Gracias!

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Message 2 of 51 (635 Views)

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Re: report a bug

Champion

Hi @5qn6d54gtt38 

The household is the number of active Sims you have. You need to retire an active Sim in order to make room for another one.

The message doesn't refer to an empty room in your house but to an empty Sim slot in your household. 😊



If this message helped you, please click the XP button. If it answered your question, please Accept as a solution. Thanks!


Si mi mensaje te ha ayudado, por favor haz clic en el botón de XP. Si he respondido tu pregunta, por favor Acepta como solución. ¡Gracias!

Message 2 of 51 (636 Views)

Re: report a bug

★★★★ Novice

So even though I have 4 bedrooms. I need need an empty slot to move the sim in ?

Message 3 of 51 (628 Views)

Re: report a bug

Champion

Exactly @5qn6d54gtt38  what you need is an empty Sim slot. The number of bedrooms has nothing to do with it. 



If this message helped you, please click the XP button. If it answered your question, please Accept as a solution. Thanks!


Si mi mensaje te ha ayudado, por favor haz clic en el botón de XP. Si he respondido tu pregunta, por favor Acepta como solución. ¡Gracias!

Message 4 of 51 (622 Views)

Re: report a bug

★★★★ Novice

Okay thanks 

Message 5 of 51 (618 Views)

Re: report a bug

★★★★ Novice

Can we have more than two babies in the household 

Message 6 of 51 (595 Views)

Re: report a bug

Champion

@5qn6d54gtt38 yes we can have several children. My Sims have four at the moment.



If this message helped you, please click the XP button. If it answered your question, please Accept as a solution. Thanks!


Si mi mensaje te ha ayudado, por favor haz clic en el botón de XP. Si he respondido tu pregunta, por favor Acepta como solución. ¡Gracias!

Message 7 of 51 (563 Views)

Re: report a bug

★★★★ Novice

Ok good . Cause I retired over 7 sims since I started playing . But now I retired a sim a few hours ago and he’s still in my house . Are we gonna be able to do the mentoring event?

Message 8 of 51 (549 Views)

Re: report a bug

Champion

Sure @5qn6d54gtt38  normally I get that option the day after. 



If this message helped you, please click the XP button. If it answered your question, please Accept as a solution. Thanks!


Si mi mensaje te ha ayudado, por favor haz clic en el botón de XP. Si he respondido tu pregunta, por favor Acepta como solución. ¡Gracias!

Message 9 of 51 (537 Views)

Re: report a bug

[ Edited ]
★★★★ Novice

Ok thanks . And i have another playable sim but I can’t move my partner in Until someone retires again ? & we can only have two sims living in the house that’s weird

Message 10 of 51 (533 Views)
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