May 2021 - last edited May 2021 by Neo_Novalis
If I linked my ea account with my twitch account for the MCS finals Tuesday on May 4 and than un-linked them after than re-link them two days later will I still get my drops I earned from watching the MCS stream? Because i claimed everything than un-linked my ea account and twitch by accident and re-linked them 2 days later.
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May 2021 - last edited May 2021
@spskdj in principle, I'd guess you should receive the drops since it is still the same account. I'd suggest to contact EA Help (see contact details below) because the can track your account and are hopefully able to grant you the packs if it is due to a bug (caused by unlinking the account).
please let me/us know if EA Help was helpful! I'm not exactly sure whether they can handle this because it is an issue of two different connected systems (twitch and Madden/EA).
hope that helps. good luck!
ps: I've edited the title of your post for better visibility (if other players face the same issue and are searching for answers in the forum).
EA Help
website: https://help.ea.com/en/contact-us/?product=madden-nfl-21&community=true
twitter: https://twitter.com/EAHelp
facebook: www.facebook.com/eahelphub
____________________________________________________________________________________
Positive Play - Feel the emotions, but be aware what they are telling you!
Joy: you like it! Anger: you don't like it! Frustration: you don't like it but cannot do
anything against it! Aggression: you don't like it and want to break something.
____________________________________________________________________________________
Tell everybody (@joy), give constructive feedback (@anger),
ask for help (frustration), and have a break (@aggression)!
I try to help out other players, but I'm not an EA employee
May 2021 - last edited May 2021
@spskdj in principle, I'd guess you should receive the drops since it is still the same account. I'd suggest to contact EA Help (see contact details below) because the can track your account and are hopefully able to grant you the packs if it is due to a bug (caused by unlinking the account).
please let me/us know if EA Help was helpful! I'm not exactly sure whether they can handle this because it is an issue of two different connected systems (twitch and Madden/EA).
hope that helps. good luck!
ps: I've edited the title of your post for better visibility (if other players face the same issue and are searching for answers in the forum).
EA Help
website: https://help.ea.com/en/contact-us/?product=madden-nfl-21&community=true
twitter: https://twitter.com/EAHelp
facebook: www.facebook.com/eahelphub
____________________________________________________________________________________
Positive Play - Feel the emotions, but be aware what they are telling you!
Joy: you like it! Anger: you don't like it! Frustration: you don't like it but cannot do
anything against it! Aggression: you don't like it and want to break something.
____________________________________________________________________________________
Tell everybody (@joy), give constructive feedback (@anger),
ask for help (frustration), and have a break (@aggression)!
I try to help out other players, but I'm not an EA employee