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Re: how do i change my name on star wars galaxy of heroes?

by killashane512
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how do i change my name on star wars galaxy of heroes?

★★★★ Novice

Hi

 

I joined this game accidentally for my 3 year old son who is obsessed with star wars. I've now become obsessed with the game but am fed up being Mol Eliza like so many others. How do i change my name as this would make things much easier and more personal for us?

 

Thanks

Message 1 of 22 (9,533 Views)

Accepted Solution

Re: how do i change my name on star wars galaxy of heroes?

Community Manager

As has previously been stated, if you create an underage account then it is not possible to age it up. All you can do is wait until such a time as the account comes of age. I will pass the feedback on to the studio. 

 

I am locking this thread. 

View in thread

Message 22 of 22 (9,090 Views)

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Re: how do i change my name on star wars galaxy of heroes?

Champion (Retired)

If you click on your Player Level at the top, you will see a little pencil and your "Username"

If you click on the pencil, you should be able to edit your name. If you edit it your name more than once, I believe it costs crystals. 

Message 2 of 22 (9,509 Views)

Re: how do i change my name on star wars galaxy of heroes?

★★★★ Novice

Thanks for that but i keep hearing about the pencil but can't see  it on either an IPad of IPhone!! Why is this? Is it just me?

 

 

Message 3 of 22 (9,501 Views)

Re: how do i change my name on star wars galaxy of heroes?

Community Manager

@mattsebrussell Hi,

 

When you first join the game, we do an age check. If you were marked as underage, you will not be able to change your name or use the chat functionality. Unfortunately we will not have the option to adjust this either.

 

Thank you for your understanding.

 

Cheers,

Nils

Message 4 of 22 (9,490 Views)

Re: how do i change my name on star wars galaxy of heroes?

★★★★ Novice

Nils, that's not really an acceptable answer. I am in the same situation as the OP. You don't seem to have any problem accepting my credit card, so how is it that are drawing the line here?

I am certain it is not an impossible feat to change a name regardless of an "age check", so let's make arrangements to get it done. My player ID is 286-412-945 and you can change the name to Yogi2367 .

Thank you.

Message 5 of 22 (9,371 Views)

Re: how do i change my name on star wars galaxy of heroes?

★★★ Newbie

Same here. If you value your customers, you will remedy this idiotic situation. 

Player ID iQFHLNY-SgC9saSn6s84Eg

Player Code 466-272-418

Please change the name to Fin Erso07

Message 6 of 22 (8,763 Views)

Re: how do i change my name on star wars galaxy of heroes?

★★★ Newbie

I would also like mine changed as well, I don't know why it flagged me as under age either. Please change it to JediDellRiley

Player ID gVKdUta7TcySQ23JKv36UA

Ally ID 659-111-814

 

Message 7 of 22 (8,744 Views)

Re: how do i change my name on star wars galaxy of heroes?

★★★★ Newbie

I am in the same boat. I need this to be fixed. Please can you help 

 

Message 8 of 22 (8,593 Views)

Re: how do i change my name on star wars galaxy of heroes?

★★★★ Newbie

I would really rather not post me info on the forum

Message 9 of 22 (8,592 Views)

Re: how do i change my name on star wars galaxy of heroes?

★★★★ Novice

How about an update from EA on this ???

Message 10 of 22 (8,578 Views)

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