December 2017
In the past i could easily play battlefield 1 online multiplayer on my ps4. Around 3-2 weeks ago i started having problem of not being able to login into my account. sometimes i am able to login but most of the time i am unable to. through same connection, i can login to my account through battlefield companion app on my phone but not on ps4. i have a sh*tty connection which always had a high ping but i never had problems logging into my account before. any suggestions?
December 2017 - last edited December 2017
Well, please try to turn off your router and PS4 and unplug them for a few minutes.
If that doesn´t help, please follow these steps:
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/
Good luck, please give us feedback about this.
December 2017
check your router as above.. try and sort a cable connection from ps4 to router.. on wi-fi connection,make sure that theres no obstacles in the way,enclosed and distant router will also effect your connection... and keep the devices that use internet to the minimum