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bf1 product missing inside the PC DVD case

by charlieLovesS
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Original Post

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bf1 product missing inside the PC DVD case

★★ Newbie

hi there. 

I live in Australia. i bought BF! PC DVD yesterday from EB games. when i tried to install it, it asked me for a product key which is obvious, but i dont see any product key with in the case. i mean there was no manual whatsoever. where do i find my product code. need it ASAP please as I am going overseas next week.

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Accepted Solution

Re: bf1 product missing inside the PC DVD case

Hi @charlieLovesS!

Ea is not responsible for retail products, the retailer is. I suggest you to get back to Eb games and get another copy of the game with the serial in, maybe they forgot to put the serial card in the case before give it to you.

Best Regards

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Message 2 of 3 (118 Views)

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Re: bf1 product missing inside the PC DVD case

Hi @charlieLovesS!

Ea is not responsible for retail products, the retailer is. I suggest you to get back to Eb games and get another copy of the game with the serial in, maybe they forgot to put the serial card in the case before give it to you.

Best Regards

______________________________________________________________
Volunteer Helper! I'm not affiliated with EA.

If someone's post helped you please give it an XP ➕
If someone's post solved your issue remember to mark it as "solution" ✔

I'm available through private message! IT/EN/ES/RU
______________________________________________________________
Sono un volontario! Non lavoro per Ea.

Se il post di qualcuno ti è stato d'aiuto, lascia un punto XP ➕
Se il post di qualcuno ha risolto il problema, ricordati di segnarlo come soluzione affinchè altri possano trarne aiuto. ✔
Message 2 of 3 (119 Views)

Re: bf1 product missing inside the PC DVD case

Community Manager

Hey, I'm just popping in to confirm that you'll need to talk to the retailer. I personally will usually redeem codes/keys in the shop when I buy something at retail, that way if anything goes wrong (it hasn't yet for me fortunately) then it can be sorted quickly.

 

Anyway, hopefully EB can get this easily cleared up. 

Message 3 of 3 (87 Views)
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