Re: Wrong card type given in pack

by EA_Darko
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Original Post

Wrong card type given in pack

★ Novice

Packed zahavi last night and is base card was in the pack shouldn't it have been his totssf card any help much appreciated 

Message 1 of 4 (373 Views)

Re: Wrong card type given in pack

Community Manager

Hey @LukeFisher21 if you believe that you received the wrong item then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

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Message 2 of 4 (332 Views)

Re: Wrong card type given in pack

★ Novice
@EA_Darko Thanks alot they said that they couldn't do anything and I had to put a post on here
Message 3 of 4 (321 Views)

Re: Wrong card type given in pack

Community Manager

Sorry if you were misinformed @LukeFisher21 but we are not able to assist with any missing or incorrect items on AHQ.

 

I can pass your feedback on to the team but beyond that, there is nothing more I can do beyond recommending that you speak with our live support.

 

Darko 

Darko.png
Message 4 of 4 (313 Views)