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Why do promo packs come up before my packs in companion app?

by niallfifa5
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Original Post

Why do promo packs come up before my packs in companion app?

★★★★ Newbie

Just today I bought a pack that I didn’t want to buy because I thought I owned it in my packs. Why do the promo packs appear first when you finish opening a pack? It should just be like console Fifa.

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Re: Why do promo packs come up before my packs in companion app?

Community Manager

Hey @niallfifa5 

 

It usually depends how many you have stored.

 

If you have a lot then sometimes there isn't enough room to display them all so you have to open certain ones before getting to the others.

 

You'd need to scroll through each time to check essentially.

 

- Andy -

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