Where is the My Cases page?

[bhr819]

EA wrote that I should contact the "My cases" page to review and update my game problems.  Where is that located?

[EA_Mai · Accepted solution]

@Phantomlover1717 is right, you can find My Cases in EA Help - just in case, this is the exact link to the page: https://help.ea.com/en/my-cases/

Let us know if you have any issues to use the page
-Mai

[Phantomlover1717]

It should show up on here: https://help.ea.com/en/contact-us/

[EA_Mai · Accepted solution]

@Phantomlover1717 is right, you can find My Cases in EA Help - just in case, this is the exact link to the page: https://help.ea.com/en/my-cases/

Let us know if you have any issues to use the page
-Mai

[Sarahvp2]

Maybe put that link in your emails. It is less frustrating for the users.

[EA_Mako]

Hey @Sarahvp2,

This page is also found if you're just looking through the Account drop down on the EA Help website. 

Thanks for the feedback that you've had some trouble locating it still.

This thread is quite old so it's being locked, but feel free to create a new thread if you're running into other issues, thanks!