Where can I find the game?

by susi4848
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Original Post

Where can I find the game?

★★★ Newbie

The is set be released today why can’t I find it on the App Store?

Message 1 of 12 (680 Views)

Re: Where can I find the game?

You can find the app in either the
Android store: https://play.google.com/store/apps/details?id=com.ea.gp.simsmobile&hl=en

or in the Apple store: https://itunes.apple.com/br/app/the-sims-mobile/id1144258115?l=en&mt=8

If you can't find them it could be your device isn't strong enough to play the game. 


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Message 2 of 12 (669 Views)

Re: Where can I find the game?

★★★ Apprentice

It's not showing up for apple devices

Message 3 of 12 (652 Views)

Why can’t I download the Sims Mobile in US?

★★★ Newbie
I live in the US and have an IPhone but the game won’t appear when I search for it.
Message 4 of 12 (652 Views)

Re: Why can’t I download the Sims Mobile in US?

EA app Team

Hi @cam1panthers @susi4848 @khenriksen01,

 

The game is releasing today and as @Phantomlover1717 explained, it will be available for iOS and Android.

 

It may take a bit to appear. I'd give it another try now and if it's still not showing for you, please, try again in a few hours.

 

Once it has released for everyone, if it's not showing for you, I'd try with another device as yours might not be compatible with the game.

 

Happy simming!

-Mai

Message 5 of 12 (641 Views)

Re: Why can’t I download the Sims Mobile in US?

★★★ Apprentice

I saw on instagram that the game is delayed and iOS is delayed. I saw that it will be released to everyone tomorrow 10am pst time. Any truth to that?

Message 6 of 12 (633 Views)

Re: Why can’t I download the Sims Mobile in US?

EA app Team
Hi again cam1panthers:

Did that come from an official source? Wink

Please, just try again later, it might take some time to be available for download for everyone.

Thanks,
-Mai
Message 7 of 12 (622 Views)

Re: Why can’t I download the Sims Mobile in US?

★★★ Apprentice

Hello look at screen shot

Message 8 of 12 (613 Views)

Re: Why can’t I download the Sims Mobile in US?

★★★★ Novice
instead of trying device after device is there somewhere that states what devices are actually compatible?
Message 9 of 12 (595 Views)

Re: Why can’t I download the Sims Mobile in US?

No, but the most newer devices will work!


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Message 10 of 12 (561 Views)