Fighters skins are messed up and stretched from heat to toe

[ywblondo]

Product: UFC 4
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID? PulledPorky999
What time did you see the bug? (HH:MM AM/PM) 10:00 pm
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 06/04/2021
What is your time zone? AST - GMT - 9:00
Which mode has this happened in? Other
Summarize your bug It just looks like the player skins are stretched from their heads to their toes
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I really don’t know how it’s just annoying for me because I’ve seen no one else with this problem
What happens when the bug occurs? Nothing really happens it’s just the characters and their skin is literally stretch from their head to their toes
What do you expect to see? I expected to see normal looking UFC fighters

‌

Very disappointed 

[EA_Blueberry]

Hey, @ywblondo 

I haven't seen any reports on this either. Have you tried re-installing the game yet to see if that helps fix this? Seems like it's more hardware related, possibly corrupted files from a recent update. 

[waylondo42]

Yeah I have done all that and it’s still the same.

[EA_Blueberry]

@waylondo42 

Do you use an external hard drive for your console? Are you on Xbox One or PS4/PS5?

[waylondo42]

Well I tried both external and internal and still it’s bugged. I have an Xbox one

[EA_Blueberry]

@waylondo42 

Did you move the files or did you delete them and re-install to the internal with the external hard drive attached? I've seen players experience issues moving files instead of completely reinstalling. 

[kryptobhmc]

Has anyone encountered this problem with UFC 4 on your PS5? 

[EA_Blueberry]

@kryptobhmc 

Merged your post over to this one since it's related. I've seen these situations in the past and it's usually from players that have external hard drives. Do you use one?

[JonDakotaP]

I haven’t noticed any problems with fighter skins and I play on ps4. I did however notice that since the last update my created fighter has lost about an inch of his height and no matter how many times I leave a bug report I don’t even get a response.

[EA_Blueberry]

@JonDakotaP I merged one of your posts into another player's here: https://answers.ea.com/t5/Bug-Reports/Created-Fighter-smaller-in-size-when-added-to-the-Custom-Event...