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Tiger tank story mission skin was not sent to my warehouse

by vk45o1p
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Tiger tank story mission skin was not sent to my warehouse

★★★★ Novice

Tiger tank story mission skin was not sent to my warehouse

Message 1 of 6 (165 Views)

Accepted Solution

Re: Tiger tank story mission skin was not sent to my warehouse

★★★★ Novice

Can confirm.

 

I had everything checked off both in the warstory menu and in-game (6/6 and 9/9), except for the submenu where you actually open the letters.

It was still 0/6 letters there, with lock icons.

 

I tried disabling cloud saves and deleting local saves and started over from scratch.

The challenges were all reset, but the letters were still 6/6 in-game, thus they did not appear for me to collect them again.

 

 

I ended up contacting support via chat, uploading screenshots from all the menus and I got the Tiger skin unlocked.

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Message 5 of 6 (66 Views)

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Re: Tiger tank story mission skin was not sent to my warehouse

Hello @vk45o1p

Did you completed all assignments.?
Message 2 of 6 (151 Views)

Re: Tiger tank story mission skin was not sent to my warehouse

★★★★ Novice

Yes, I have all done it.

Message 3 of 6 (134 Views)

Re: Tiger tank story mission skin was not sent to my warehouse

[ Edited ]
★ Pro

Hey @vk45o1p , you may know you completed them by seeing it on your screen, but does the game actually say everything has been completed? This mission in particular is notorious for bugging out and if you go to the mission screen it may actually say you are missing a document.

 

If everything is checked off then I recommend you make contact with an EA Game Advisor for assistance; they might be able to add it into your armoury manually if you have a screenshot for proof.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

Message 4 of 6 (114 Views)

Re: Tiger tank story mission skin was not sent to my warehouse

★★★★ Novice

Can confirm.

 

I had everything checked off both in the warstory menu and in-game (6/6 and 9/9), except for the submenu where you actually open the letters.

It was still 0/6 letters there, with lock icons.

 

I tried disabling cloud saves and deleting local saves and started over from scratch.

The challenges were all reset, but the letters were still 6/6 in-game, thus they did not appear for me to collect them again.

 

 

I ended up contacting support via chat, uploading screenshots from all the menus and I got the Tiger skin unlocked.

Message 5 of 6 (67 Views)

Re: Tiger tank story mission skin was not sent to my warehouse

★ Pro

Glad it worked dude, enjoy the new skin

Message 6 of 6 (58 Views)

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