June 2018 - last edited June 2018
Hey Simmers,
We became aware of two issues within our Version 11.0.0 update which were causing unexpected behavior. We have released a new Version, 11.0.1, which includes the following fixes:
If you've been charged Simoleons and Tickets for the first issue, please contact an adviser for compensation https://help.ea.com/en/contact-us/.
We apologize for the inconvenience, and appreciate all your continued support of The Sims Mobile!
-SimGuruPaul
June 2018
@SimGuruMaaike Thank you!! ☺