Re: Stat reset madden 20
by EA_BlueberryOriginal Post
Stat reset madden 20
Accepted Solution
Re: Stat reset madden 20
Hey, @Rehsons.
Great question to ask, but I'm afraid resetting stats is not available via in-game nor by our Support staff. Is there a reason why you want to reset the stats?
All Replies
Re: Stat reset madden 20
Hey, @Rehsons.
Great question to ask, but I'm afraid resetting stats is not available via in-game nor by our Support staff. Is there a reason why you want to reset the stats?
Our Support does not have the ability to reset stats. If you're getting a loss after a connection error, it is likely that you are receiving a generic connection error that shows up when there is a disconnection from the servers. A loss indicates your connection broke off from the servers first, so it's important to reboot your network to establish a fresh connection to the servers to help minimize more losses going forward.
Xbox One:
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console’s power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
PS4:
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your PS4 console
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
