Re: Unable to launch game since 1.24 (Ps4)

by AndiKyut
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Re: Unable to launch game since 1.24 (Ps4)

★ Novice

Mine is since 3 days back can't play a match in manager career mode. Latest update is completed. Dun understand. Most likely is the 1.24 version patch. Pls do something EA

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Re: Unable to launch game since 1.24 (Ps4)

Community Manager

Hey @AndiKyut what is happening when you try to launch the game, are you seeing an error message of any kind?

 

For issues such as this Sony recommends the following steps: 

Restart your console:

  • Turn off your console and then turn it back on.

Make sure your game software is up to date:

  • Go to the PlayStation home screen. 
  • Highlight the game you're playing and press the Options button on your controller.
  • Select "Check For Update" and install any updates that are available.

Make sure your PS4's system software has the most recent update:

  • Select Settings at the top of the PlayStation home screen.
  • Choose "System Software Update" and allow any system updates to install.
  • Reboot your PlayStation 4.

Clear your PS4's cache:

The PlayStation 4 doesn't actually have a cache to clear. That said: It never hurts to power down/power up your console if you're encountering performance issues in the console. 

  1. Press and hold the PlayStation button on your controller. 
  2. Select "Turn Off PS4". 
  3. Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.
  4. Restart the PlayStation 4. 

 

 Uninstall/reinstall your game: 

  • So you're still having problems? OK, you may want to think about uninstalling/reinstalling the game experiencing the error. 
    • Before you do this, upload your save game to the cloud (or to a USB storage device). That way you won't lose your progress and have to start over once you've reinstalled.
    • OK, once you're ready to uninstall your game data from the console, follow this guide SCEA put together over at their official site

Darko

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