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Progress not loading

by cutebug
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Original Post

Progress not loading

★★★★ Novice

I reinstalled my game on my iPad today. It gives me the option to choose the new game or my game from level 26 saved on the cloud. I pick that one and nothing happens. I’ve tried everything. Please help! Thanks. 

Message 1 of 4 (209 Views)

Re: Progress not loading

@cutebug there were some issues with the EA servers/connections, that might be the reason you're not able to restore from that cloud. The services are coming back slowly, so you could give it another try. 

 

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do not work for EA

 

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Message 2 of 4 (183 Views)

Re: Progress not loading

★★ Guide

@cutebug that happened to me too on monday and i thought it was just me. But, i couldn't get on EA HQ either. It's already fixed now.

Message 3 of 4 (126 Views)

Re: Progress not loading

★★★★ Novice

It was gone, but I was able to have EA recover it for me. 

Message 4 of 4 (108 Views)
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