Product code issue

[Trevoriuz]

Hi, where i can find BF1 product code? Its not in e-mail. not in Origin Game Properties!

[b1002e0707956eb0]

Hey @Trevoriuz,

Welcome to the AHQ forums!

Can you please read this page with detailed information: https://help.ea.com/en/help/origin/origin/how-to-find-your-product-code-in-origin/ 

And if that link doesn't help you, try contact a EA Advisor: https://help.ea.com/en/contact-us/?product=battlefield-1&platform=pc&category=codes-and-promotions&i...

Please select your country at the top-right corner.

Let us know...

Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution

[aT1C]

Hey @Trevoriuz

What do you need product code fore? 

If they don't show upp on those to places, I do recommend that get in contact with EA support.

Get in contac with EA support here: http://bit.ly/contactEA 

Best regards,

aT1C

[Assassinatorgrz]

@TrevoriuzFirst are you sure you bought the game? It's not a free game

[Trevoriuz]

Thanks for reply. I read the page and unfortunately its not helping. I purchased game trough Origin and i have a order confirmation mail. BUT, theres no such thing as product code! 

[Trevoriuz]

 I'm just wondering. If somehow i decide to give the game as present, how it will be happen? I just don't understand why there's no such thing as product code or maybe digital key in BF1!

[Its_Travis_199]

@Trevoriuz

If you need to enter a Product Code on Origin, so click on "Origin - Redeem Pruduct Code" at the top left corner on your screen if you'r on the Origin main homepage.

And if you mean you bought a Game on Origin but it doesn't show up in your Library, so try to change your Library Filter settings to "purchased Games" than it might could show up.

[Trevoriuz]

The problem is - i don't have the Product code! It's nowhere, not in order confirmation mail, not in Origin game properties. BF1 is in my game library and i can play. I just want to know where the heck is Product Code? I payed money and bought it, but i can't find the Product code. No one else ever face that problem before? Help will appreciated guys. Sorry for being intrusive...

[IIPrest0nII]

@Trevoriuz Can you try to clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/ ?  After, check the Game Properties for Product Code. 

If your Product Code is still not displayed, in that case, you will need to contact EA support as was mentioned by @aT1C

[EA_Joker]

Hey @Trevoriuz,

if you purchase the game via Origin, you do get a confirmation email which contains your order number, but no product code. Why? Because it's automatically applied to your account, so you don't need a code.

Where can you find the code? Open the game library. Click on the Battlefield 1 cover. Then click the cogwheel icon and select "Game Properties".

Then you should see the product code straight away.

If you would like to purchase a game as a gift, here's an article on how you do this. You find that option if you go to the store. For Battlefield, if you already own it, it would look like this and show a "purchase as gift" option:

If there's anymore questions, feel free to ask - hope that helps.