Placed the wrong time for my activity reset

[Migzmeister03]

I was supposed to change my activity reset time in game to fit my personal schedule but made a mistake in entering the wrong time. It resulted in me clashing with a number of shardmates in both squad and fleet arena. This further resulted to me losing crystals refreshing to maintain my rankings. I was hoping to get compensated for this and pls allow me to change back my activity reset time as soon as possible to avoid losing more crystals and other arena rewards. Thanks!

[EA_Lanna · Accepted solution]

Hey @Migzmeister03 ,

You should have the option to change your reward payout time once more. The option to change your selection will appear 48 hours after you make your first time change, not before. Check again once those 48 hours have passed to change it a second and final time.

I'd advise taking care when doing so though. Everyone has two chances a year to change their payout time slot. If you were to choose the wrong payout time slot for your needs again there would be no undoing this until next year.

For more information on changing your reward payouts, please check out this EA Help article. 

[DarthSanction]

I think you are able to change your daily reset time 2 times per year. I think you will be able to change the time again to the time you want if you try again.

[EA_Lanna · Accepted solution]

Hey @Migzmeister03 ,

You should have the option to change your reward payout time once more. The option to change your selection will appear 48 hours after you make your first time change, not before. Check again once those 48 hours have passed to change it a second and final time.

I'd advise taking care when doing so though. Everyone has two chances a year to change their payout time slot. If you were to choose the wrong payout time slot for your needs again there would be no undoing this until next year.

For more information on changing your reward payouts, please check out this EA Help article.