No Deluxe Edition Upgrade?

[Ernie_Shavers]

I pre-purchased the standard edition (PC) and also subscribe to Origin Access Basic.

I played the 10 Hr trial and loved the game.

I want to upgrade to the Deluxe Edition so that I can play ASAP.

Apparently such an upgrade does not exist (is true that's really weird).

How can I upgrade my Standard Edition to the Deluxe Edition? 

Thx

[iluminatethesky · Accepted solution]

Hey @Ernie_Shavers,

I would recommend contacting EA Support via Live Chat, and see if they can resolve this for you.

You can contact them here:

https://help.ea.com/contact-us/

Hope this helps.

Thanks  

[TTZ_Dipsy]

BF1 had an upgrade option iirc so it's a little strange for there not to be one for V.

Kind of a hassle but you can always cancel your standard pre-order and buy deluxe

[PauzWasTaken]

Hmm you could always try to cancel the pre order and then buy the deluxe after doing so, to manage a order go to the following link and log in, shall be a option to check orders etc https://myaccount.ea.com/cp-ui/aboutme/index?gameId=ebisu&locale=en_EN

[Ernie_Shavers]

I tried to request a refund but Origin says the game is not refund eligible. 

[iluminatethesky · Accepted solution]

Hey @Ernie_Shavers,

I would recommend contacting EA Support via Live Chat, and see if they can resolve this for you.

You can contact them here:

https://help.ea.com/contact-us/

Hope this helps.

Thanks