NBA Live 19 Patch 1.07 - 1.09 issues

[Brettshner20]

Hi. I'm hoping to receive the help I need here. I have NBA Live 19 on PS4 and have updated to version 1.09. The issue is I still have not received store or roster updates that should have came with the 1.07 patch (i.e. no new jerseys and all jerseys still require hype, no new shooting animations, or the new tops, bottoms, and arm sleeves). I am however able to play one court 1v0 shootaround mode that came with 1.07? I have tried multiple times to get the in-game update installation pop-up to appear but with no success. Any ideas?

[EA_Barry]

@Brettshner20

You can manually check for game updates by highlighting the game on your XMB and then press the Options button and then Check for Game Updates.

[Brettshner20]

I have the most recent update already installed on my system (version 1.09). The issue is that the in-game installation pop-up (on main menu of game, a pop-up menu should appear with an installation bar and update info) isn't appearing, which in turn means my rosters and store items aren't installing.