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Re: Web app problem

by EA_Jason
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Original Post

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My team from 2012 didn't transfer to Fifa 19(OAP)

[ Edited ]
★★★★ Novice

I have origin acces premier and stareted playing UT.But it didn't transfer my club as every other game did before.Instead it created a new club.

I had an information screen after i started UT but skiped it away by mistake.Maybe there was some info about this,but I couldn't read it.

Does anyone have an idea about this?

Message 1 of 10 (156 Views)
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Re: My team from 2012 didn't transfer to Fifa 19(OAP)

Hero

Did you play ever Fifa game on the same platform since 2012 ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 10 (128 Views)
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Re: My team from 2012 didn't transfer to Fifa 19(OAP)

★★★★ Novice

Yes it is all in PC.

Message 3 of 10 (124 Views)
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Re: Web app problem

★★ Newbie

I have the same problem too. I tried to log in into Fifa18 companion app and all works. On Pc Web App Fifa 19 seems that i have never played in FUT. Please resolve my problem

 

nick: astarebith86

club: Alabarda FC (2013 foundation)

 

 

Message 4 of 10 (220 Views)
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Re: Web app problem

★★★ Novice
I have the same problem. I am a FUT founder and have always had a club. PSN ID : brandonv_1993
Message 5 of 10 (124 Views)
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Re: My team from 2012 didn't transfer to Fifa 19(OAP)

[ Edited ]
Hero

To my knowledge for a club/year to carry over the following must be true

 

  1. You played Fifa 18 FUT before August 1st 2018 and played some games on the same platform you are now

If you did that, I don't really know why it didn't carry over and you might need to contact support to look into your account as we can't do this here on the forums

 

 

Game advisors can be found through live chat or call-back

 

Click on this this link for fast finding https://help.ea.com/en/contact-us/ 

 

In Details here: How to contact a Game Advisor

 

 

@brandonv_1993 and @astarebith86

 

I moved your posts over to this thread as it seems closer to your problem than the thread you posted in.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 10 (113 Views)
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Web app problem

★★★ Newbie

I have this problem in fifa web app 19 : http://prntscr.com/kweyui

 

I have seen this post :  https://answers.ea.com/t5/Game-Information/FUT-Early-Web-and-Companion-Start/m-p/7049383#M1343  and everything is okay with the requirments.

 

My Fut club is created from fifa 18 release also i never get banned and i have more than 1000 games in fut18. 

 

P.S I just got fifa 18 rewards for fifa 19

 

PSN ID : Who_Who_oo

Message 7 of 10 (107 Views)
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Re: Web app problem

Hero

Hi @Toukan13

 

I merged your thread with an existing thread. Please see my answer above.

 

I'm not sure what's going on and why for some it doesn't work.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 10 (97 Views)
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Re: Web app problem

★★★ Newbie

I was trying to post there but there was an error i dont know why , thank you for moving it Standard smile

Message 9 of 10 (93 Views)
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Re: Web app problem

Community Manager

Hi @Toukan13,

 

It looks like you have two PSN accounts linked to your Origin account.

 

Could you please go to the Web App > Settings > Change to change to the other PSN account?

Message 10 of 10 (48 Views)
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