Never got MUT rewards.

[bcat10]

I’ve been playing the game and leveling up, and I haven’t received any MUT rewards like the elite packs. I’m on level 27 and all I got was a gold pack. 

[EA_Blueberry]

@bcat10 

MUT Rewards should be received today.

[Kingcanubuz]

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Chasemur
Date/time issue occurred Sept 30
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Did not receive mut reward for level 35
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? ?
What happens when the bug occurs? You don’t get reward
What do you expect to see? Simply want my reward
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Did not receive mut reward level 35 have received all others

[MickeyBoy715]

@csuperman7 it's still not fixed in mut 21! I've been opening packs daily past 2months and I'm at zero opened, so did they ever fix this? we and others have same issue and we are 2 years apart, w.t.f. ea. guess it will never get fixed

[EA_Blueberry]

@MickeyBoy715 This was fixed in Madden NFL 20 but has shown up again for Madden NFL 21.

Good news, it's only a UI/website error. Your packs are properly tracking on the back-end and with the Madden Companion app it will actually display the proper amount.

Thank you for raising this concern to us and we apologize if it caused any confusion.