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Missing crystals

by penguinsfan221
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Missing crystals
★★★★ Apprentice
penguinsfan221

March 2019

I was refreshing a fleet node and I got a connection error. When it came back I was missing 100 crystals but the fleet node didn’t refresh. I had to spend another 100 to refresh the node. Please return my missing crystals. 629-712-627

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Re: Missing crystals
Community Manager
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EA_Lanna

March 2019

Hi @penguinsfan221, I'm afraid we can't look into your on the forum. If you're missing content I would ask you to contact the EA Help team asap so they can take a look into this for you. This EA Help article will provide more guidance on contacting support. Please have your  Player ID or Ally Code ready so EA Help Advisors can assist. Standard smile

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Re: Missing crystals
Community Manager
Community Manager
EA_Lanna

March 2019

Hi @penguinsfan221, I'm afraid we can't look into your on the forum. If you're missing content I would ask you to contact the EA Help team asap so they can take a look into this for you. This EA Help article will provide more guidance on contacting support. Please have your  Player ID or Ally Code ready so EA Help Advisors can assist. Standard smile

Lanna.png____________________________________________________________


＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

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