Missing Conquest Rewards

by Calliessm
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Original Post

Missing Conquest Rewards

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Ipad
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 772-688-236
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I still haven’t received my conquest rewards
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Mexico

I still haven’t received my crate 5 conquest rewards 

Message 1 of 3 (892 Views)

Re: Missing Conquest Rewards

[ Edited ]
Community Manager

Hi @Calliessm

 

I'm afraid we can't look into this from the forum. If you're missing content, please reach out to the EA Help team asap so they can take a look into this for you. This EA Help article will provide more guidance on contacting support. Please have your  Player ID or Ally Code ready so EA Help Advisors can assist. 

 

- EA_Lanna

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Message 2 of 3 (867 Views)

Re: Missing Conquest Rewards

★★★★ Novice

Every other player having this issue was given a proper response, not a “sorry we can’t help you.” What do you mean?

Message 3 of 3 (837 Views)