Madden 21 mut packs never showed up but it took my points

[Squirrel0204]

I bought 5850 madden 21 points from PSN. Went to MUT store and purchased 12x gridiron packs. It took my points but no packs. Only said error. I attempted to buy them again and ot said not to worry that my purchase was sucessful... Well 3 hrs later still no packs and im worried now

[EA_Kent · Accepted solution]

Hi @Squirrel0204, 

If you're still not seeing those packs on your account I'd recommend getting in touch with the EA Help team so they can take a look. I'm afraid that missing content isn't something we can investigate here on Answers HQ. 

For more information on how you can set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook as well, if you prefer. 

/Kent

[EA_Kent · Accepted solution]

Hi @Squirrel0204, 

If you're still not seeing those packs on your account I'd recommend getting in touch with the EA Help team so they can take a look. I'm afraid that missing content isn't something we can investigate here on Answers HQ. 

For more information on how you can set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook as well, if you prefer. 

/Kent