Madden 19 franchise

[sylrandolph]

Good evening when will a update be made for franchise mode? Anytime I try and reload my saved franchise it crashes. I only play online now. This will be my last year saying if it's not fixed.

[EA_Blueberry]

Hey @sylrandolph 

We'll do our best to recover that save file for you but we'll need some additional information.

• Do you play on Xbox One, PlayStation 4, or PC?
• Is this a Connected or Offline Franchise?

Hopefully this was already fixed but if not we're all here for you.

[sylrandolph]

Good evening I play on the Ps4 and it's a offline franchise that's in question. Thank you.

[EA_Blueberry]

Thanks for getting back @sylrandolph

Try a power cycle to see if that fixes this for you.

Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game.