Lost pack today when access to store was down HELP

by bazza_owen2006
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Lost pack today when access to store was down HELP

★★★ Newbie

Can anyone point me in the right direction as to how I get a lost pack back it’s said access to store was having problems after I open pack got nothing and removed pack 👎👎😠😠

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Re: Lost pack today when access to store was down HELP

Community Manager (retired)

@bazza_owen2006  - The store should be working now so can you check again?

 

If a pack was opened the contents should be moved to the unassigned section.

 

If you still can't find it I'd recommend speaking with our game advisers so they can look into this further - https://help.ea.com/uk/

 

Cheers,

 

- Andy -

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Re: Lost pack today when access to store was down HELP

Community Manager (retired)

@bazza_owen2006  - The store should be working now so can you check again?

 

If a pack was opened the contents should be moved to the unassigned section.

 

If you still can't find it I'd recommend speaking with our game advisers so they can look into this further - https://help.ea.com/uk/

 

Cheers,

 

- Andy -

Message 2 of 3 (174 Views)

Re: Lost pack today when access to store was down HELP

★★★ Newbie
Didn’t get anything
Message 3 of 3 (166 Views)