Losing games at half time

by Gashutd
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Losing games at half time

★★★ Newbie

Unfortunately I've noticed a few times, If I'm 1 nil down at half time and my opponent disconnects then that counts as a loss for myself, which is obviously ridiculous. I can understand if they quit at the 80th minute, but not half time. Surely this is something that can be changed? 

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Re: Losing games at half time

Community Manager

It sounds like you may be having issues with your connection @Gashutd as generally the user who disconnects gets the loss. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

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Re: Losing games at half time

Community Manager

It sounds like you may be having issues with your connection @Gashutd as generally the user who disconnects gets the loss. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

Darko.png
Message 2 of 2 (166 Views)