Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

by Engainy
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Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

★★★★★ Newbie

Is this normal because I downloaded ea access a little late or should it still be okay?

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Accepted Solution

Re: Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

Community Manager

Hey, @Engainy 

 

It should be available now to play! Let us know if you run into any issues (try re-downloading the app or power cycle your console if it's still not showing up)

 

 

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Message 2 of 51 (12,698 Views)

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Re: Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

Community Manager

Hey, @Engainy 

 

It should be available now to play! Let us know if you run into any issues (try re-downloading the app or power cycle your console if it's still not showing up)

 

 

Blueberry.png
Message 2 of 51 (12,699 Views)

Re: Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

★★★★★ Newbie

I downloaded ea access today and paid for my monthly membership but when I try and download the trial it says an error has occurred 

Message 3 of 51 (12,485 Views)

Re: Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

★★★ Newbie

I have the same thing

 

Message 4 of 51 (12,480 Views)

Re: Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

★★★★★ Newbie
@SviiZyy Restart ur console
Message 5 of 51 (12,452 Views)

Re: Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

★★★ Newbie

Same  problem. Restart  wont  help..

Message 6 of 51 (12,448 Views)

Re: Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

Community Manager

Are you all able to claim the game from the Xbox or PlayStation website? We're seeing players get around this issue by doing that so it automatically downloads to their consoles. The team is aware of these reports and investigating. 

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Message 7 of 51 (12,394 Views)

Re: Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

★★ Novice

Hi, I am also not able to play. I only manage to play about 30 minutes of it. And quit. And now I cant play using the ea access. Pls help. Thank you.

Message 8 of 51 (12,367 Views)

Re: Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

★★★ Newbie

I also have ea access and downloaded the trial but still comes up with something went wrong and won’t load up the game. Restarted it and took plugs out done the trouble shooting stuff and still won’t load. Any help?

Message 9 of 51 (12,230 Views)

Re: Just downloaded ea access but can’t play the 10 hour fifa 20 trial?

★★★ Newbie

I have EA Access and I have downloaded fifa 20 it says I can play it but when I do I get the following message. 

 

 

Message 10 of 51 (12,101 Views)