I never received my fleet coins for the day.

[xsouporsoldierx]

I was playing Star Wars: Galaxy of Heroes a few days ago and I was waiting for my fleet coins to show up since General Greivous was in my store. He is rarely ever in my store and I have been trying to get character shards for him. When the time hit though, I saw no daily fleet coins added to my account. Is there any way to get these coins? Anyone else have this problem?

[EA_Darko · Accepted solution]

@xsouporsoldierx If it happens again then please speak with one of our phone or chat support advisers who will be able to advise you further.  You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product GoH

Then select 'PC

Manage my Account'

Missing content

Finally, you can choose to receive a callback or begin a chat

[EA_Darko]

@xsouporsoldierx Sorry for the late reply, are you still missing items? 

[xsouporsoldierx]

Hey Darko, thank you for your reply.
Yes, I never did receive those fleet coins unfortunately. General Grievous was in the store too and I would have been able to unlock him but I was not able to. I know there are always glitches with games so it's okay.

[EA_Darko · Accepted solution]

@xsouporsoldierx If it happens again then please speak with one of our phone or chat support advisers who will be able to advise you further.  You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product GoH

Then select 'PC

Manage my Account'

Missing content

Finally, you can choose to receive a callback or begin a chat

[xsouporsoldierx]

Thanks Darko, that is really helpful.

[EA_Darko]

@xsouporsoldierx Glad to be of help.