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Re: I'm trying to switch my ea account on battlefield 5

by EA_Atic
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I'm trying to switch my ea account on battlefield 5

[ Edited ]
★★★★★ Newbie

I'm trying to switch my ea account on Battlefield 5 and I'm on Xbox 1 S, it is also not allowing me to connect to "EA ONLINE" and it's getting annoying, and I need some help please

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Re: I'm trying to switch my ea account on battlefield 5

Community Manager

Hey @CJLopez8118, In what way are you trying to switch account, is it on the prompt screen to log in with another account or? 

 

/Atic

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Message 2 of 4 (145 Views)

Re: I'm trying to switch my ea account on battlefield 5

★★★★★ Newbie

Yes, I'm trying to sign in through the prompt screen and it won't help me sorry for the late response

 

 

Message 3 of 4 (96 Views)

Re: I'm trying to switch my ea account on battlefield 5

Community Manager

Just to make sure the account you are singing in with have Battlefield V? 

 

Are you playing on wifi or cabled connection and you have Xbox live gold? 

 

You can try do a Power cycle on the console to see if that helps. 

 

How to power cycle: 

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn on the Xbox One.

/Atic

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* If you like the comments of other players please give them XP. High five 

* If someone has helped and solved your issue please accept it as a solution. Standard smile

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Message 4 of 4 (77 Views)

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