House Rules

[cwaehrer23]

House rules should be 3-0 instead of 6-0 because people often disconnect from the ultimate team servers. 2 weeks in a row, last week my 5th game disconnected and this week my 4th game disconnected. When will you listen to your customers or do you just not care about your customers? 

[EA_Blueberry]

I'd like to get this fixed for you but I need some basic info below.

• Which platform do you play the game on?
• Are you on a WiFi or wired connection?
• Are you getting disconnected from MUT Squads, MUT H2H, or Draft games?
• Do you have access to your router admin settings/

We have some articles below on basic connection troubleshooting and ports listed for Madden 19 which can help improve connectivity. In the article below you can find a UO Trace tool that can show detailed statistics on how your connection is reaching our servers. This is how you can find out if the connection is being disrupted along the way to the servers.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Port Forwarding

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/