Product: Need for Speed Payback
Platform:Sony Playstation 4
Summarize your bug Upon earning the BMW M3 E30, I went to change the plate (as is usual with all vehicles I purchase) and happened to notice the Battlefield 1 Plate Background was missing from the selection menu. At the time of release in November, and upon unlocking backgrounds, I had the Battlefield 1 Background option. As of the past week, I have not been seeing it in my options for Backgrounds nor has it been appearing on vehicles that I put it on.
What is your gamertag/PSN ID/EA Account name? DarknessRising04
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? Between 01/22/2018 OR 01/23/2018
What time did you see the bug? (HH:MM AM/PM) Between 15:00 and 16:00
What is your time zone? CST - GMT - 6:00
Steps: How can we find the bug ourselves? It should be realtively easy to find, just open visual customization and select the license plate subgroup, then click the background subgroup.
What happens when the bug occurs? The plate doesn't appear in the options, nor on my vehicles that previously had it.
What do you expect to see? I expect to see at least some confirmation of this issue not just being isolated to me, but maybe happening to other players that use the plate.
Please select your region North America
Were you connected to other players when the bug occurred? No
‌Product: Need for Speed Payback
Platform:Sony Playstation 4
Summarize your bug Upon earning the BMW M3 E30, I went to change the plate (as is usual with all vehicles I purchase) and happened to notice the Battlefield 1 Plate Background was missing from the selection menu. At the time of release in November, and upon unlocking backgrounds, I had the Battlefield 1 Background option. As of the past week, I have not been seeing it in my options for Backgrounds nor has it been appearing on vehicles that I put it on.
What is your gamertag/PSN ID/EA Account name? DarknessRising04
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? Between 01/22/2018 OR 01/23/2018
What time did you see the bug? (HH:MM AM/PM) Between 15:00 and 16:00
What is your time zone? CST - GMT - 6:00
Steps: How can we find the bug ourselves? It should be realtively easy to find, just open visual customization and select the license plate subgroup, then click the background subgroup.
What happens when the bug occurs? The plate doesn't appear in the options, nor on my vehicles that previously had it.
What do you expect to see? I expect to see at least some confirmation of this issue not just being isolated to me, but maybe happening to other players that use the plate.
Please select your region North America
Were you connected to other players when the bug occurred? No
‌In the top image, the Battlefield 1 plate is visible upon zooming in on the rest bumper. In the bottom image, the lack of the Battlefield 1 plate option is noticeable by the fact it isn't seen in the selection menu for the backgrounds.