Help! I accidentally pre-ordered BF1 twice!!

by J_OylJaa
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Help! I accidentally pre-ordered BF1 twice!!

★★ Novice

I pre-ordered BF1 and I saw that my account is not charged, then i click to pre-ordered again and same thing happend. I don't know why.

They going to charge after game is released? If that true, Can I cancel my second pre-order BF1? because I will be trouble, If They charge my account twice time. 

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Re: Help! I accidentally pre-ordered BF1 twice!!

★★ Novice

Thanks, But I have already solved my problem Standard smile

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Re: Help! I accidentally pre-ordered BF1 twice!!

Community Manager

@J_OylJaa Hi, the purchase should go through about a week before release, so not long off now. 

If you go to your Order History page you can take a look at the purchases, and if the 2nd one still appears to be processing you can cancel from here. 

 

https://help.ea.com/en-us/help/account/origin-order-history-and-status-guide/

 

Thanks. 

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Re: Help! I accidentally pre-ordered BF1 twice!!

★★ Novice

Thanks, But I have already solved my problem Standard smile

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Re: Help! I accidentally pre-ordered BF1 twice!!

Community Manager

Good to know, sorry for the delay in the response. We hope you'll enjoy the game, be sure to drop back here if you have any extra questions. 

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