May 2017 - last edited February 2018
We want the game to be fun and fair for everyone. So be nice to everyone. If someone breaks the rules, you can report them.
OUR RULES ARE PRETTY SIMPLE
We want you to follow the User Agreement.
There’s more, but those are the main points. You'll find all of the rules in our User Agreement.
HERE’S WHAT YOU CAN DO IF ANOTHER PLAYER BREAKS THE RULES
Ask them to stop
If someone says or posts something that is abusive or inappropriate, ask them to stop. They might not realize that what they said or did is wrong.
If that doesn’t work, there are two places you can report a rule-breaker
Report abuse or offensive names and content in Party Chat
When you’re on your home lot, you’ll see a yellow flag on the top right-hand corner of your screen.
Click on the yellow flag and you’ll see options to report players from the Party Chat. Here you can report the details of the rules that were broken.
Report abuse or offensive names and content in Party Panel
When you’re on the party lot, there are two places you’ll see the reporting flag.
Give all the information you have so that we can ensure that the violations stop. You must be at a player's party to see the reporting flag.