Re: Fut champs crash

by EA_Darko
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Original Post

Fut champs crash

★★★ Newbie

So I’ve just played 2 of my fut champs games and one of them it disconnected me from the servers in a game which it was winning, but it hadn’t even disconnected me from the servers, but it counted as a DNF and the game after I was winning in the game and it said it had lost connection and I didn’t get the win for it. I would like to know what is going on?

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Re: Fut champs crash

Community Manager

Hey @miniboo1012 for issues such as this I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

 

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