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Re: FIFA 20 Closed Beta code problems

by pjkusz
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FIFA 20 Closed Beta code problems

★★★★ Newbie

FIFA 20 BETA code error.  Redeemed my code via xbox console app.  No sign of it.  Tried code on my xbox and it said I already used it.  Used the chat and an agent set me up with a new code to try and it says its already in my library yet its nowhere to be found on my app, xbox or the store.

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Re: FIFA 20 Closed Beta code problems

★★★★ Newbie
@EA_Ataashi Thanks for the tips. I actually found it buried wayyyyyyy deep in the library of games needed to be installed. It was on its own and not near ANY of the other FIFA games. However, I also had done a full power cycle with my xbox yesterday before I found it so that possibly could have helped as well. Now I'm fully enjoying the closed beta. Thank you for your reply!

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Re: FIFA 20 Closed Beta code problems

Community Manager (retired)

Hey @pjkusz 

 

Could you please try power cycling your console? It might be a simple sync issue. Additionally, make sure that you're using the right Xbox account on which the access to the beta was granted.

 

/Ataashi

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Re: FIFA 20 Closed Beta code problems

★★★★ Newbie
@EA_Ataashi Thanks for the tips. I actually found it buried wayyyyyyy deep in the library of games needed to be installed. It was on its own and not near ANY of the other FIFA games. However, I also had done a full power cycle with my xbox yesterday before I found it so that possibly could have helped as well. Now I'm fully enjoying the closed beta. Thank you for your reply!
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Re: FIFA 20 Closed Beta code problems

Community Manager (retired)

Glad you got it sorted out @pjkusz Standard smile

 

Don't forget to share your feedback on our Closed Beta forum!

 

See you on the pitch Soccer ball

/Ataashi

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