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FIFA 18 Squad Battle EA SERVERS Disconnection

by Ozilla811
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Original Post

Re: FIFA 18 Squad Battle EA SERVERS Disconnection

★★★★ Novice
I just called up EA today and spoke to a polite nice guy told him he issue and he went to go check unfortunately according to them their is no known issue of this which I find stupid because everyone is complaining about it. He did go through troubleshooting on my ps4 everything was fine now I gotta do something else to see my connection to the EA servers. I know it’s not my connection it’s the EA servers so I don’t know why they can’t look more into it. Well once the other thing I have to do comes back clear they will have to take it to a specialist so hopefully they sort this disconnection thing out soon
Message 21 of 197 (1,986 Views)

Re: FIFA 18 Squad Battle EA SERVERS Disconnection

★★★★ Novice

Happening constantly to me and it's getting very annoying! Internet is fine, disconnect from the EA servers then able to sign back in. This is a joke EA sort it out

Message 22 of 197 (1,941 Views)

Re: FIFA 18 Squad Battle EA SERVERS Disconnection

★★★★ Novice
Dude they will blame your internet if you call them up they keep telling me to contact my internet provider yet when I did they said it was a bunch of mumbo jumbo and that my connection was fine. It’s definitly the EA servers that’s messing up they just can’t put their hands up and admit it they have to blame other people but themselfs. I honestly want compensation like a few high player packs like mega packs for this trouble as their servers cost me elite 1
Message 23 of 197 (1,937 Views)

Re: FIFA 18 Squad Battle EA SERVERS Disconnection

Community Manager

Hey all, for disconnections please try the connection troubleshooting steps for your issue: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

If you continue to see disconnections after completing troubleshooting and opening ports, please run a UO trace to check your connection. 

Message 24 of 197 (19,116 Views)

Re: FIFA 18 Squad Battle EA SERVERS Disconnection

★★★★ Novice
I’ve done all this including the UTrace and they still constantly blame my connection yet my connection is completely fine. Other games I play are completely smooth but on Fifa 18 I just get disconnected randomly from mid match and it makes me lose points and have a loss on my card. Everyone is having this problem and it has not been their connection it’s been the EA servers and they cost me elite 1 was hoping to get 2 mega packs but nope this disconnections stopped it.
Message 25 of 197 (1,911 Views)

Re: FIFA 18 Squad Battle EA SERVERS Disconnection

Community Manager

@N7_STARDESTROYER I had a look at the UO traces you attached to your account and can see that there are a number of issues with it. I would recommend speaking with your ISP and making sure the ports are open. 

Message 26 of 197 (1,903 Views)

Re: FIFA 18 Squad Battle EA SERVERS Disconnection

★★★★ Novice
Done that pal and my ISP said nothing is wrong and my connection is stable and fine I’m defininly wired up so I don’t get what’s going on I havnt been disconnected yet today which is good but I’m annoyed at how it disconnected me 4 times on Monday
Message 27 of 197 (1,877 Views)

Re: FIFA 18 Squad Battle EA SERVERS Disconnection

★★★★ Novice
How about the catalogue problem. We dont level up
ea dont respond!!!
Message 28 of 197 (1,865 Views)

Re: FIFA 18 Squad Battle EA SERVERS Disconnection

[ Edited ]
★★★★★ Newbie

Omfg i was just about to smash my TV with my  [Do not attempt to bypass the swear filter - CM] controller Just because your stupid servers kicked me off at the END of extra time after i won 4-3 in one o the most amazing comebacks in legendary in your stupid squad battles meant to fail system, * that really its an offline match against the AI!!!!! Connection is good so [Do not attempt to bypass the swear filter - CM] off.
Gt: fs236 crusher

Some of us really take the top 100 serious *.

Message 29 of 197 (1,856 Views)

Re: FIFA 18 Squad Battle EA SERVERS Disconnection

Community Manager

@N7_STARDESTROYER As I said, I took a look at your Uo trace and there are a number of issues with it. There is a huge difference between your Ping best/worst, anything over a 100ms difference is cause for concern as you can see in our connection troubleshooting: https://help.ea.com/en-sg/help/faq/connection-troubleshooting-basic/

 

  • Big differences between the best/worst ping times: This is a good indicator of an unstable connection. The difference between your best and worst ping times should be 100ms at most. If it’s more than that, that means a jittery or spiky connection. This is what causes lag in games and is the source of frustrating inconsistencies in performance. If you see this in your UOTrace, talk to your ISP about that, too.

Your Ping best/worst is always way over a 100ms difference meaning that your connection is not stable.You have a difference of 149ms at hop 1 and a difference of 852ms at hop 5. I would recommend opening the ports and speaking with your ISP.

Message 30 of 197 (1,841 Views)

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