Re: EA account problem

by SumFiiin
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Original Post

EA account problem

★★★ Newbie

Hello,

 

does anybody have the same problem as me. I am playing FIFA 21 on my PS4 and when I try to connect into server with R3 button, there is some privacy policy etc. I press next and then the game want to know my email address. I put my email address with which I connect to EA account but when I try to pull next I cannot do anything else - it says this is your email address across all EA games and websites. But I cannot pull next because everytime I press X it goes back to email address. It happens on FIFA 20 as well. I tried several different EA accounts, but it didn't help.

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Re: EA account problem

Hero
@Shnitselis on FIFA 21 main menu go to
-Customise
-Online Settings
-EA Account, User Agreement & Privacy And Cookie Policy

Check your details are correct. On a computer go to origin.com/profile and update info there too.

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Re: EA account problem

[ Edited ]
★★★ Newbie

Did you get it fixed ? I have the same issue here @SumFiiin

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Re: EA account problem

Hero
@chuckWillNorris do you still have the issue, after following the steps i mentioned?

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Re: EA account problem

★★★ Newbie
@Shnitselis Do yk how to fix it now????
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Re: EA account problem

★★★ Newbie
@SumFiiin I have same issue on nintendo switch. but on switch you cannot check privacy policy without entering this option.
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Re: EA account problem

★★★ Newbie

Use your direction button to move the cursor

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