September 2019
I think it was on 27th we were supposed to get the pack but i have no pack on my account.
September 2019
Hi @NUKEFTq
If you don't receive a content, an item or money on your game, only EA Assistance can help you. Try to contact them by mail, phone ,chat.... but unfortunately we can not do much more on this community forum.
But lot of people have this problem it's maybe a bug who will be fix in future update. If the Advisor of EA say the pack come later wait one week and recontact them if you receive nothing.
Contact with an EA Game Advisor as below:
Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
I warn you that there is a lot of waiting right now and they are working on it.
Good luck!
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