March 2020 - last edited April 2020 by GladOS-013
I have no ideal why its not letting me change my name I’m 28 and I will not be making any in game purchases until my name is changed idk what’s going on with the whole age thing but I’m not under aged what’s going on update it please
player ID <removed for account security>
March 2020
Hi @itachi_6483,
If you accidentally set your account age incorrectly and you should be an adult (in game) then follow these steps to get your account updated.
I've included images under the spoiler tags to help with locating these options. To see them, click on the spoiler tag to expand.
Thanks,
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds