Bought Battlefield 1 trial still downloads updates

[Vladimir_Sharpie]

So I have Battlefield 1 and that works ok but the problem is when there is an update it will start it for the trial version instead, resulting in me having to cancel that one and starting the actual game's update. So could you please remove the trial version from my account. Thanks

[Ourumov13 · Accepted solution]

@Vladimir_Sharpie

please contact EA Support, they should be able to remove it.

https://help.ea.com/en/

[Ourumov13 · Accepted solution]

@Vladimir_Sharpie

please contact EA Support, they should be able to remove it.

https://help.ea.com/en/

[Moskolonel]

@Vladimir_Sharpie

I have searched on the web a solution but nothing has appeared. So as Ourumov say contact EA support, and let know us if you find the solution because other players could be in the same situation as you.

[XTRA-Larsiano]

Are you sure the Trial version is not installed anymore? You can check this by right clicking the BF1 Trial tile in Origin and then it should say install rather then remove.