January 2018
Solved! Go to Solution.
April 2018
Although I did not find any reference to it in the April update notes, it seems the play time has been corrected with the latest update. My time on the official Companion App now matches that of the unofficial battlefieldtracker.
I noticed because I saw my SPM had dropped by more than 100 points on the companion. This is now also aligned again between the 2 sites.
It took a while but finally the issue is solved.
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January 2018
@NoelJG92 First question that comes to my mind; do you own a premium pass? Or have you been playing DLC via the premium trials?
In that case the explanation could be that your play time on the DLC is not counted like the other stats such as XP and kills and deaths are also not counted for players who don’t own premium but play on DLC via premium friends and/or premium trials.
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January 2018
January 2018
@NoelJG92 That's strange indeed. Yes your stats should accumulate across both base game and DLC.
So I looked into my stats as well, and noticed there's a discrepancy between the time played reported on the official companion app (both phone and web app) and the time played on unofficial stat tracking site battlefieldtracker.com
According to the first I have played 468 hours, but according to the tracker it is 482 hours and 6 minutes.
And as a result of this the SPM between the 2 sources also does not match, an issue which was discussed previously in this thread
Difficult to say which one is correct, although in this case I tend to trust the unofficial site (should be the other way around). Reasons to have more faith in the unofficial stat tracker are that I cannot imagine that they would make up a 14 hours discrepancy without having source information. And 2nd reason is the companion app has proven to be mising other data, I filed This bug report on missing melee weapons in my weapon stats. Also in this case the missing info on the official companion app is visible on the battlefieldtracker.
_________________________________________________________________________________
▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as solution✔
I do not work for EA, I'm a gamer trying to help fellow gamers. :eahigh_file:
January 2018
April 2018
Although I did not find any reference to it in the April update notes, it seems the play time has been corrected with the latest update. My time on the official Companion App now matches that of the unofficial battlefieldtracker.
I noticed because I saw my SPM had dropped by more than 100 points on the companion. This is now also aligned again between the 2 sites.
It took a while but finally the issue is solved.
_________________________________________________________________________________
▪Did you find someone's post useful? Please grant + XP✔
▪Did someone's post solve your issue/answer your question? Please accept as solution✔
I do not work for EA, I'm a gamer trying to help fellow gamers. :eahigh_file: