Battlefield 1 Lupkow Pass Update [ Edited ]

[stalkerz454545]

hi, as i understand , there is  new map available in" battlefield 1 premium pass" called "lupkow pass", i already have"battlefield 1 premium pass", and i just update it yesterday [a 6 gb update] .but when i try to play a round in this new map he told me that i have to get "battlefield 1 premium pass" first!!, whats happening?

[Edit: Caps Lock removed]

[RedFoxxie · Accepted solution]

Helloes @stalkerz454545

What platform are you on ? On consoles you may have to go to the store and download the Premium pass from there separately as a DLC if you haven't.

On PC, go to My Game Library, left-click Battlefield 1, go to Extra Content. Does your Battlefield 1 Premium Pass there say that it is Unlocked ?

On PC you can also try and repair your installation :

1. Go to your Game Library in the Origin client.
2. Right-click the game tile.
3. Select Repair.

EDIT: Also, as adviced by @Moskolonel , you can contact the support directly from here if the problem persists : https://help.ea.com/en/contact-us/

And here is some further advice to how you can contact support smoothly if necessary : http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100#Contact...

EDIT2: Right, have you let the game update itself ? You can force an update by going to My Game Library, right-clicking your game and choosing "Update game" . So basically same steps as with the Repair-function.

Good luck !

[Moskolonel]

Hi,
If you have premium pass and you can't play to lupkow pass contact EA Assistance for help.

[RedFoxxie · Accepted solution]

Helloes @stalkerz454545

What platform are you on ? On consoles you may have to go to the store and download the Premium pass from there separately as a DLC if you haven't.

On PC, go to My Game Library, left-click Battlefield 1, go to Extra Content. Does your Battlefield 1 Premium Pass there say that it is Unlocked ?

On PC you can also try and repair your installation :

1. Go to your Game Library in the Origin client.
2. Right-click the game tile.
3. Select Repair.

EDIT: Also, as adviced by @Moskolonel , you can contact the support directly from here if the problem persists : https://help.ea.com/en/contact-us/

And here is some further advice to how you can contact support smoothly if necessary : http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100#Contact...

EDIT2: Right, have you let the game update itself ? You can force an update by going to My Game Library, right-clicking your game and choosing "Update game" . So basically same steps as with the Repair-function.

Good luck !

[Misolho9]

I've seen other players having the same issues; try uninstalling your premium and then installing again. Might work.

[Knucklehead23jp]

Ill give it a try.

[Knucklehead23jp]

How do you do it on ps4?

[555youtube]

If you have a disc version of bf1 eject the cd and restart your console and premium should work then